Certifications
Institute of Asset Management (IAM) Certificate
Certified Professional Technical Communicator (CPTC)
Prosci Certified Change Manager
Certified Woman-Owned Business
About Rock Harbor
Mary Blake, owner of Rock Harbor Consulting, brings 26 years of experience in communications, change management, and organizational process improvement in the Federal and DoD space, with subject matter expertise in asset management and federal real property.
Philosophy
Rock Harbor implements a top-down/bottom-up approach to process improvement and project initiatives.
For long-term success, change must be directed and supported from the top, but the nitty-gritty details
to implement change must be gathered from staff who actually perform the work.
Rock Harbor facilitates conversation and gathers information from all levels of your organization: from executive staff to boots-on-the-ground staff--and all the levels in between. This ensures your organization achieves its goals with improvements that are desirable and executable by everyone.
We “multiply value through excellence” by providing your staff with the policies, procedures, tools, training, and communications they need to make your project a success. When Rock Harbor completes a contract, we leave behind the resources your people need to continuously improve and strengthen your organization.
Expertise
Mary has helped the U.S. Coast Guard, U.S. Navy, U.S. Army Corps of Engineers, Amtrak, and other entities develop
asset management policies, implementation strategies, strategic plans, mission-support
business models, and assessment processes.
Mary worked with the U.S. Coast Guard to develop their real property policy, which included documenting all the varied and complex processes surrounding the acquisition, management, sustainment, and disposal of federal real property.
Services
- Communications consulting
- Process improvement
- Asset management
- Real property management
- Technical writing and editing
- Change management
- Project management
- Stakeholder engagement
- Lean/Six Sigma implementation
- ISO 55000 series of Asset Management Standards
Recent Projects
University of Michigan, Facility Condition Assessment Reports April 2026 – Sept 2026 (subcontractor with Ameresco Asset Sustainability Group, LLC) Rock Harbor developed and published five reports summarizing results of the Facility Condition Assessments performed by Ameresco in 2025-2026. Each report provides data points, quantitative analysis, and narrative context to guide the University of Michigan’s capital planning decisions.
Washington Technical Solutions (WaTech), Policy Writer
Dec 2025 – June 2026 (subcontractor with Halcyon Northwest, LLC)
Rock Harbor developed and published enterprise services standards that communicated WaTech’s enterprise service requirements to Washington state agencies. The project involved collaborating with a diverse team of subject matter experts to gather input to craft comprehensive policies that were clear, precise, practical, and useful for the intended audience.
City of Seattle, Seattle City Light, Project Delivery Accomplishments Report
April 2024 – Current (subcontractor with Halcyon Northwest, LLC)
Each year, Rock Harbor develops and publishes an annual Accomplishments Report for Seattle City Light’s Project Delivery Division. Rock Harbor provides project management, technical writing, and graphic design services to produce a high quality, magazine style report.
Auburn City Schools, 10-Year Facility Master Plan
April 2024 – Jan 2025 (subcontractor with Woolpert, Inc.)
Rock Harbor provided technical writing, editing, and graphic development services to produce a 10-year Facility Master Plan. This Master Plan identifies investment needs for Auburn City Schools educational facilities, addresses student enrollment growth, and provides decision makers with the information needed to maintain buildings in good condition.
City of Seattle, Seattle City Light, Technical Writer Project
March 2024 – June 2026 (subcontractor with Halcyon Northwest, LLC)
Rock Harbor developed over 20 policies, procedures, and job aids for Seattle City Light’s Finance and HR departments. Rock Harbor collaborated closely with City Light experts to write content and create flowcharts that communicated complex and technical information in a user-friendly, inclusive, and culturally appropriate manner.
Washington State Department of Natural Resources (DNR)
Oct 2023 – Oct 2026 (subcontractor with Halcyon Northwest, LLC)
This project provides Organizational Change Management (OCM) support to successfully transition DNR to a major new software application for its Forest Practices program and to ensure adoption among internal and external stakeholders. Mary provides OCM support for the project, including creating a monthly newsletter, developing presentations for public town hall events, and other key communications.
Washington Army National Guard (WAARNG) 25-Year Real Property Development Plan,
Oct 2023 – March 2025 (subcontractor with Halcyon Northwest, LLC)
For this project, Rock Harbor developed the WAARNG 25-Year Real Property Development Plan (RPDP) for fiscal years 2024 to 2049. This is a long-range, integrated planning document to implement the Washington Military Department’s (WMD) goals for development and operation of real property in Washington State. The RPDP will incorporate WAARNG’s current and planned mission requirements and quantify the next 25 years of facility development plans and programs into an overarching developmental plan that sustainably accommodates WAARNG’s present and future needs.
US Army Corps of Engineers (USACE), Civil Works Asset Management Project
July 2023 – Current (subcontractor with Woolpert, Inc.)
This project established and implemented a new budget development process defining how USACE Civil Works analyzes and prioritizes their operations and maintenance (O&M) budget. Rock Harbor developed training materials, training videos, and a variety of communications materials.
Orange County Schools Facility Condition Assessment and Master Plan,
June 2023 – Dec 2023 (subcontractor with Woolpert, Inc.)
This project assessed thirty-nine educational and administrative facilities in Orange County, North Carolina. The assessment included benchmarking, facility condition, educational adequacy, and capacity analysis. Mary provided technical writing, editing, and graphic development services to produce three reports for the client, including a benchmark report, state of schools report, and a final master plan.
Department of Homeland Security (DHS), Office of the Chief Readiness Support Officer (OCRSO), Real Property and Asset Management Support Services
Sept 2023 – Sept 2024 (subcontractor with Pathfinder Consultants LLC)
Rock Harbor assisted in developing the strategy for asset management based on ISO 55000 and the DHS Mission Support Business Model. Rock Harbor developed key documents and training materials to support OCRSO’s asset management goals and objectives.